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This website is operated by Universal Music Operations Limited, a company registered in England with number 0950138 whose registered office is at 364-366 Kensington High Street, London W14 8NS ("UMO").
UMO is part of the Universal Music Group. Universal Music Group includes, in addition to UMO, Universal Music Operations Limited, Universal-Island Records Limited, Polydor Limited and Mercury Records Limited together with a large number of record labels around the world.
There are also a number of different divisions of UMO and its associated labels. These include Interscope Records, A&M Records, Geffen Records, Fiction, Vertigo, Island Def Jam Music Group, Concord, Motown, Universal Music TV, Universal Music Catalogue, Sanctuary, V2 and Universal Music Digital.
UMO, and our associated companies and labels, respect the security and privacy concerns of users of this and all the websites we operate and/or control. Personal information collected through this website will be controlled by Universal Music Operations Limited. UMO is notified under the Data Protection Act 1998.
There may be circumstance where personal information is required to be collected such as for the access to or purchase of digital music and video products through this website and any streaming of music and video (collectively "Digital Music Product") through this Website.
This website may give you the opportunity to sign up to receive the email newsletter and sometimes you will need to sign up (or sign in where you have already signed up) before you can access certain areas of the website. You will be required to register on this website before being able to download any Digital Music Product you have purchased or access other content for which sign up is required.
Where you have signed up to receive information from us the details you give us may also be used to notify you about future product releases and information about the relevant artist and depending on the preferences you have indicated news on other Universal Music Group artists, related products and services which may be of interest to you.
Where you have provided information for the purposes of purchasing or accessing Digital Music Product through this website we use this information to process orders, provide access to and deliver products and services, process payments, communicate with you about your orders, products, services and promotional offers (depending on your preference settings), update our records and generally maintain your account with us.
We may use your information to prevent or detect fraud or abuses of this website and enable third parties to carry out technical, logistical or other functions on our behalf.Back to top
By signing up to the website you are signing up to receive the mailings we send about the relevant artist including the newsletter through this website. We also offer the opportunity to receive a variety of additional email updates. You can sign up for these through the initial sign up form. Otherwise you can sign up at any time afterwards by replying to the options on the bottom of the newsletter(s) you receive.
We may send you mailings from time to time relating to the administration of the artist database. These may include asking you to check that your details are up to date. What information and mailings you receive will always depend on the preferences you indicated on your sign up form or at any later date by replying to an email you receive from us.Back to top
You do not have to provide your mobile phone number when you sign up to receive mailings such as the artist newsletter. If you do provide your mobile phone number to us you are agreeing that we may use this number to contact you by sending messages to your mobile phone. As with mailings the type of information you may receive to your mobile phone will depend on the preferences you have provided to us.Back to top
Other than sharing your information within Universal Music Group or with the artist or artist management (please refer to the section immediately below) it is our policy to not pass your information to any third parties save where it is required to complete any transaction, where we are required to do so by law or where you have positively indicated that you consent to us doing so (including in your data preference settings). We may however market third party products or services that are expressly connected with the relevant artist, such as ring-tones. We may also, occasionally, include advertising for third party products or services on the website, or in newsletters or other artist mailings you receive from us.
We may from time to time engage certain other companies and individuals to perform certain functions on our behalf, such as payment processing, delivery of products (including digital products) and providing customer services. These companies will have access only to your personal information needed to perform their functions and may not use it for other purposes. Further, they are required to process your personal information in accordance with this Privacy Notice, in accordance with our instruction and as otherwise provided for in the Data Protection Act 1998.Back to top
Where the artist and/or it's management company have entered into an agreement with a Universal Music Group company to have access to consumer data collected from the use of the website for future marketing purposes, we may allow access of your data to them. However, we will not do so unless they have confirmed to us that they are notified with the Data Protection Act. Should the agreement between the relevant Universal Music Group company and the artist come to an end, they may contact you directly with future marketing regarding the artist in question going forward.Back to top
The information collected is used to provide users with the products or services they have requested, to provide information on the relevant Universal Artist(s), to customise the user's online experience and to improve the content of the website and the products and services which are available through this website. Other uses of this information include the internal review of the webpages visited, tracking the progress and number of entries in promotions and contests, tracking the number of users of the site and where appropriate, product purchased through the site.
If at any time you wish to stop receiving marketing information just reply to the e-mail address at the bottom of each e-mail you receive. Alternatively you can e-mail us at email@example.com and tell us what you would like us to do.Back to top
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us as part of the sales transaction.
When we confirm your order we will show only the last four numbers of the credit or debit card used to pay for the purchase. We transmit the full card details as required by the appropriate credit/debit card company when processing the order and payment and will check the payment details provided are valid. You consent to such checks being made. In performing these security checks personal information provided by you may be disclosed to a registered Credit Reference Agency. They may keep a record of that information. These checks are performed only to confirm your identity and that the payment details provided are valid. We do perform or ask the Credit Reference Agency to perform a credit check.
If you use a shared computer to access this website and to purchase products you should always make sure you sign out of your account once you have finished and you must keep your account information private confidential.Back to top
A cookie is a small text file that can be stored on your computer's hard drive. It may be stored and updated at various times as you access the website. Each time you visit the website, the server may deliver certain customised information to your computer based on the data stored in your cookie. This allows UMO to tailor the service to your preferences, including by way of example only recommending products to you.
You are not obliged to accept a cookie and you may modify your browser so that it will not accept cookies. If you wish to purchase any items on the Website you need to ensure that cookies are enabled. If, however, you do not want to accept cookies please use the help tools provided with your internet browser to find out how to achieve this.
UMO does not have access to or any control over these technologies and their use. Please refer to the privacy policies of these advertisers for information about on these technologies and how any information you provide through the advertising may be used.
UMO may 'personalise' the advertising displayed on this website based on this information you provide to us. If you do not want us to personalise the advertising during your sessions on this website please email firstname.lastname@example.org.Back to top
If at any time you wish to amend your preferences including unsubscribing from any of the mailings or withdrawing your consent to you us contacting you for research or about other products or services just reply to the e-mail address at the bottom of each email you receive. Alternatively you can email us at email@example.com and tell us what you would like us to do If you would like to update or amend the personal details you have provided to us please email us at firstname.lastname@example.org.Back to top
If we provide you with the opportunity to email a web page to another person, we will need to collect your email address and the email address of those to whom you send the page. We will use the email addresses collected this way for no other purpose expect to send the web page, and the addresses will be deleted once the page has been sent unless you have opted in to receive information and promotions from us as set out above using the same email address, in which case we will retain your email address for this purpose unless and until you notify us that you wish to stop receiving information.Back to top
We may incorporate links to websites not owned or controlled by UMO including through advertising featured on this website. UMO is not responsible for the content of any external websites and is not responsible for the data collection practices of any external website.Back to top
Whenever we obtain your personal information we take reasonable precautions to protect it from unauthorised access or disclosure, but we cannot guarantee the security of your personal information transmitted over the internet. We accept no liability for any disclosure of data due to errors in transmission, unauthorised third party access or other acts of third parties, or acts or missions beyond our reasonable control.Back to top
Head of eCRM, Universal Music, Digital 364-366 Kensington High Street, London W14 8NSBack to top