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Terms and Conditions Promotional Discount Codes - Terms and Conditions

These terms and conditions apply to Promotional Discount Codes which can be used to receive a special discount via Universal Music UK websites. The Promotional Discount Codes may be unique or generic codes. Please read these terms and conditions carefully before redeeming Promotional Discount Codes from our site.

These terms and conditions may change for future promotions and when you receive Promotional Discount Codes you will be also be provided with specific terms and conditions for the relevant Promotional Discount Codes which will explain how to redeem the Promotional Discount Codes and any restrictions which apply. You should also read these specific terms and conditions provided carefully before redeeming Promotional Discount Codes.

If you have any queries on these terms please contact us before placing any order and redeeming Promotional Discount Codes.

  • 1 ABOUT US

    www.Store.universal-music.co.uk ("site") is a site operated by Universal Music Direct Limited ("we"). We are registered in England and Wales under company number 6854191 with our registered office at 364-366 Kensington High Street, London W14 8NS. Our VAT number is 246 2974 39

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  • 2 HOW THESE TERMS APPLY TO THE REDEMPTION OF PROMOTIONAL DISCOUNT CODES

    • 2.1

      These terms and conditions (together with any relevant documents referred to in them (including the Website terms of use)) set out the terms relating to the redemption of Promotional Discount Codes ("Discount Codes") via our site to you when ordering products via our site.

      The details of the promotional discount will be set out in the description of the specific promotion and the specific terms and conditions for the Discount Codes.

      These terms and conditions do not apply to Gift Vouchers

      Please note that our standard terms and conditions of sale apply in respect of any orders placed using Discount Codes and the Website terms of use for using our site also apply.

      Please click here for our Digital Product Terms and Conditions of Sale which govern the sale of digital products and click here for the Physical Product Terms and Conditions of Sale which govern the sale of physical products (eg CDs, DVDs, T-Shirts, books, posters).

    • 2.2

      By confirming your order using the Discount Codes you are accepting these terms and conditions. Any terms which you seek to impose in respect of the order for Discount Codes through this site will not form part of any contract between us. Please read these terms and conditions carefully before confirming your order for Discount Codes. If you have any queries on these terms please contact us before ordering any Discount Codes.

    • 2.3

      To the extent that there is any conflict or inconsistency between these terms and conditions and the Privacy Policy the following order of precedence will apply:

      • Product terms and conditions of sale
      • Promotional Discount Codes terms and conditions;
      • Website terms of use;
      • Privacy Policy.
    • 2.4

      We recommend that you print a copy of these terms and conditions for your future reference.

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  • 3. TERMS RELATING TO THE REDEMPTION OF DISCOUNT CODES

    • 3.1

      How To Redeem Discount Codes You must enter the Discount Code during the checkout process when placing your order online otherwise the discount will not be applied to your order.

    • 3.2

      If you have any problems please do not hesitate to contact us via e-mail at storesupport@umusic.com

    • 3.3

      Terms and Restrictions Relating to the Redemption of Discount Codes Discount Codes will have a unique or generic code and can be redeemed against orders of certain products (excluding gift vouchers) online at UK Universal Music sites only. Please see the specific Discount Code terms for details of the type of product orders to which you can apply your Discount Code. Any restrictions on the type of products against which you can redeem your Discount Codes will be set out in the specific terms for the Discount Codes.

    • 3.4

      Only one Discount Code can be used per order of Product.

    • 3.5

      You cannot use a Discount Code in conjunction with any other sales discounts or promotional offers unless the specific terms relating to the Promotional Discount Codes state that you can combine the Promotional Discount code with other offers.

    • 3.6

      Generally, Discount Codes can only be used for one order. Please check the specific terms relating to your Discount Codes to see whether you can use your Discount Code more than once.

    • 3.7

      The Discount Code will expire on the date specified in the specific terms relating to the Discount Code. You cannot use the Promotional Discount Code after this date.

    • 3.8

      Discount Codes have no cash redemption value and cannot be transferred or assigned.

    • 3.9

      If the specific terms relating to the Discount Code state that the discount is subject to a minimum purchase amount, postage and packing charges do not count towards the minimum purchase amount.

    • 3.10

      You must not publish or distribute the Discount Codes.

    • 3.11

      Our standard terms and conditions of sale apply in respect of any orders placed using Discount Codes and the Website terms of use for using our site also apply.

      Please click here for our Digital Product Terms and Conditions of Sale which govern the sale of digital products and click here for the Physical Product Terms and Conditions of Sale which govern the sale of physical products (eg CDs, DVDs, T-Shirts, books, posters).

    • 3.12

      Lost Promotional Discount CodesWe are not liable for any lost Discount Codes but if you do lose your Discount Code please contact our Customer Services for further assistance at storesupport@umusic.com

      Incorrect/faulty/defective Promotional Discount Codes

      Incorrect/faulty/defective Promotional Discount Codes If your Discount Code does not work, please contact Customer Services for assistance by email at storesupport@umusic.com or via post at UMD Customer Services, Universal Music Direct Limited 364-366 Kensington High Street, London W14 8NS.

    • 3.13

      Cancellations Returns and Faulty Goods The terms and conditions of sale for the applicable type of Product shall apply in respect of the cancellation of your order, non-receipt of Product, incorrect/faulty/defective goods and your general right to return Product and if you are entitled to a refund under such terms and conditions then the refunds policy set out in the applicable terms and conditions of sale shall apply except that we will credit the refund to your account on our site but you will not be entitled to a refund of the amount of the Discount Code because this amount was already deducted from the original total costs of your order when the Products ordered (unless the specific terms relating to your Discount Codes state otherwise).

      Please refer to the terms and conditions applicable to the type of product order as set out in clause 2.1 above for the relevant refunds policy.

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  • 4. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

    • 4.1

      We have the right to revise and amend these terms and conditions of sale from time to time including to reflect changes affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our site's capabilities..

    • 4.2

      You will be subject to the policies and terms and conditions of sale in force at the time that you use your Discount Codes, unless any change to those policies or these terms is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you).

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  • 5. LAW AND JURISDICTION

    • 5.1

      These terms and conditions will be governed by English law. Any dispute or claim arising out of or in connection with these terms shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

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  • 6. QUESTIONS OR COMPLAINTS?

    • 6.1

      If you have any queries at all regarding this site, the products featured on the site or any of the terms, please do not hesitate to contact us via e-mail at storesupport@umusic.com or via post at UMD Customer Services, Universal Music Direct Limited 364-366 Kensington High Street, London W14 8NS and we will be more than happy to assist you.

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